FAQs

Burn Times: 14oz = 76-90 Hours | 22oz = 120-150 Hours

The wicks should be trimmed to a 1/4 inch every time before you light your candle.

Our soy candles burn cleaner than paraffin wax candles and burn up to 30-50% longer.  Gratus Candles also do not produce any toxins, carcinogens and are soot-free!

Orders are shipped Monday through Friday. Major holidays like Christmas and Labor Day are not included in transit times. Packages shipping should be received within 3-7 business days on shipment confirmation has been received.

We allow returns within 2 days of purchase. We will refund the product price for eligible items that are unused and in new condition.

All refunds are applied to the original method of payment, excluding shipping costs. Please allow us 10 business days to process your refund.

We will replace your Gratus Candles product(s) if you receive your item(s) broken or damaged during shipping.